Last updated: April 11, 2025
1. Introduction
Instant Granny Flats (IGF) NSW is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information.
2. Collection of Personal Information
We collect personal information that is necessary for our business operations.
This may include:
Name
Contact details (address, email, phone number)
Identification documents
Financial information (bank details, payment information) Demographic information
Website usage data (IP address, browser type, pages visited)
3. Methods of Collection
We collect personal information through:
Direct interactions (e.g., inquiries, purchases)
Our website (e.g., contact forms, cookies)
Third-party service providers (e.g., payment processors)
4. Use of Personal Information
Your personal information is used to:
Provide and manage our products and services
Communicate with you
Process transactions
Improve our website and services
Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
Service providers assisting in our operations
Regulatory bodies as required by law
Other parties with your consent
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, modification, or disclosure.
7. Access and Correction
You have the right to access and correct your personal information held by us. Requests can be made by contacting us at admin@igfnsw.com.au.
8. Complaints
If you believe we have breached your privacy rights, you can lodge a complaint with us at admin@igfnsw.com.au. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this privacy policy from time to time. The latest version will be available on our website.
10. Contact Us
For any privacy-related inquiries, please contact:
Instant Granny Flats NSW
Email: admin@igfnsw.com.au
Phone: 1300 002 802
Address: 10 Lucca Road, Wyong NSW 2259